What is it?

Phishing is a type of identity theft. It happens when you receive an email that looks like it is from a bank, or any other institution that you may have a relationship with (such as eBay), asking you to confirm some details. Generally, this is a type of fraud and isn't coming from the trusted institution, but from someone who wants to steal your login information.

How does it work?

You will receive emails from what looks like an institution you have an account with, containing instructions for you to follow a link and confirm your login details on their website. This will really send you to a fake website and ask you to enter your usual login and password details. Fraudsters running these fake websites capture these details to access your account.

What do you need to keep in mind if your children are getting phishing emails?

Explain to your child that whenever they sign their email address up to websites, they need to make sure it's a legitimate website. Don't open suspicious or unsolicited emails (spam); delete them. Credible institutions don't send you emails asking for private information such as passwords. They also generally don't provide a link for you to 'click through' to their site. Instead of 'clicking through', close the email and type the institution's correct URL directly into your browser. (Or find them through a Google search.) Then find their contact details on the legitimate site and report the incident. Use email spam filters to help protect you from phishing. Many Internet Service Providers (ISPs) now offer email spam filtering services, which intercept these emails and prevent them from reaching your inbox. It's common sense, but worth reminding your kids: never send money or give credit card or online account details to anyone you don't know and trust. Do not give out your personal, credit card or online account details over the phone unless you made the call and the phone number came from a trusted source.

Want to know more?

Visit Scamwatch website for more information.


This site uses Google Translate, a free language translation service, as an aid. Please note translation accuracy will vary across languages.